Oregon Coastal Flowers Return Policy

If you are not satisfied with your flower shipment, please call Oregon Coastal Flowers IMMEDIATELY after opening your boxes at 1.503.815.3762 AND email us to sales@oregoncoastalflowers.com.  All complaints must be communicated verbally and accompanied with digital pictures indicating all the flowers within 24 hours of receipt of the product or your claim will not be accepted and no refund will be granted. In order to process your claim, we will request digital pictures and/or return of all product (for quality inspection). We do not guarantee color tone matches. Flowers are a natural product and vary in color from season to season.

It is the customer’s responsibility to properly care for flowers. Oregon Coastal Flowers is not liable for products mishandled by clients. As a courtesy, product page has care instructions, however customers must be knowledgeable on flower care and can’t assume flowers can be taken out of the box and ready for use.